TDS Telecommunications monitors bandwidth use in Carlsbad

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Carlsbad resident Eddie Sanchez, his wife and two children spent nearly a year working from home, relying on their internet provider TDS to continue to do its part as Americans were increasingly forced to convert family homes into offices and classrooms. 

But Sanchez said he was alarmed when he received a letter nearly three weeks ago from the Madison, Wisconsin-based telecommunications firm citing the family’s internet usage was high and urging him to upgrade from residential internet to business internet. 

Sanchez is one of four TDS customers who were notified of excessive consumption said TDS Associate Public Relations Manager Cheryl McCollum.

“When three or four customers use 10 to 20 times more bandwidth than most customers it slows down the network for all,” she said 

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